Which term covers failures of hardware or software, including malware that inflicts harm?

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Multiple Choice

Which term covers failures of hardware or software, including malware that inflicts harm?

Explanation:
Technical issues are problems that originate in the technology itself—hardware failures, software malfunctions, or malware that harms systems. This category covers incidents caused by the tech stack, such as a server crash due to faulty hardware, a buggy program, or a malware infection, and it guides the use of technical controls like patching, hardening, and malware protection. In contrast, operational concerns relate to people and processes, natural refers to environmental disasters, and auditing controls focus on monitoring rather than the nature of the incident.

Technical issues are problems that originate in the technology itself—hardware failures, software malfunctions, or malware that harms systems. This category covers incidents caused by the tech stack, such as a server crash due to faulty hardware, a buggy program, or a malware infection, and it guides the use of technical controls like patching, hardening, and malware protection. In contrast, operational concerns relate to people and processes, natural refers to environmental disasters, and auditing controls focus on monitoring rather than the nature of the incident.

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