What term describes the process where a baseline is created and all changes to that baseline are tracked and assessed?

• A. Change Management
• B. Baseline
• C. Resources
• D. Metrics

Answer: (A)

Change management is the process that governs alterations to systems and configurations. It begins with creating a baseline—a known-good reference state. Any proposed modification is logged, analyzed for impact and risk, reviewed and approved, then implemented and validated. This formal workflow ensures changes are tracked and authorized, helping keep the baseline stable and secure while reducing drift. The other terms describe the baseline itself, the assets involved, or the measurements used to assess performance, not the process of managing changes.